Frequently Asked Questions:
Here are the answers to some of
the most asked questions. Please
review these questions and
answers
before you contact our office. We
will not respond to questions that
are answered on this page or
within the rest of this website.
Q: Who runs The 5K Club?
A: The founder of the 5K
Club is Frank Soto; Bernhart Goetz
is the Master Affiliate. Together, they
have over 40 years of experience
in the direct marketing industry.
Q: What's your refund policy?
A: Because we give you
access to our products immediately
after you have paid for your
membership, we do not offer
refunds of any types. All
transactions are final. Should you
choose to disagree with our refund
policy, we urge you NOT
to submit the enrollment form.
If $13.00 a
month can be the cause of
financial stress for you and your
family, please wait until your
financial situation is more
stable.
Q: How do I
contact you?
A.
You can contact us via our Helpdesk by
clicking on the link below.
http://club5k.com/helpdesk
Our office hours are 10AM to 4PM
Eastern Standard Time (Monday - Friday).
We will answer all requests during office hours except on weekends
and holidays.
Q: Am I allowed to use
Guaranteed Signups or Guaranteed Hits to promote The 5K Club?
A. Absolutely NOT and if
you use them, you will be canceled immediately! Guaranteed
signups and hits are scams. The first things these companies tell
you is that the program must free in order for them to provide the
signups (This is not a free program, therefore, it will not work).
Most of the signups are entered by the Guaranteed Signups companies
themselves from lists they keep. These signups will NEVER EVER
upgrade to paid members.
Don't waste your time
(and ours by overloading and slowing down our server with garbage),
money and risk your membership in our program using these crooks!
The only guaranteed provided by these services is that you will lose
your money!
Q: Your website
translation is far from perfect; are you planning to improve it?
A: We wanted to make
The 5K Club available to everyone world-wide and have to rely on a
software translator linked to GoogleTM. Software translation is
still in its relative infancy -- while not perfect, they are readable
and understandable. For this reason, we neither takes credit for,
nor responsibility for the accuracy of the translations provided.
The people at GoogleTM have
been working diligently to provide translation services for many of
the world's languages; and they just get better and better at it.
While the translation is not perfect by any means, it provides you
with an opportunity to recruit members from any part of the world.
Q: What makes this home-business different
from others?
A: We believe in keeping things simple. We have created a
business opportunity that's easy to learn, easy to teach and easy
to duplicate. Within a few minutes of reading this website, you
can have your 5K Club home-business up-and-running.
Q: What happens if I missed my scheduled
membership payment?
-
The 5K Club is a
paid membership website, but we just don't run it like one. In a
paid membership site, if you miss your scheduled membership payment,
you are immediately locked out of the system and lose your
referrals.
-
With the 5K Club,
the system is programmed to try again after 3 days. If after 3 days
the system is unable to collect your membership payment, then your
position will be automatically deactivated. After seven days, your
position will be deleted.
-
Please make sure that you maintain your AlertPay account up to date
and funded as we cannot and will not be held responsible for unpaid accounts
being deleted after 7 days.
Q: Do you permit multiple positions?
A: YES! You can
create multiple monthly checks with our Tri-Pack System!
Here's how it works:
-
Join (take
one position) under the person who invited you to participate
in The 5K Club.
-
As soon as
you become active (making your payment), you can take up to 2
additional spots in the matrix, a total of 3 positions.
-
Each position is $13.00
a month - or $39.00 for the Tri-Pack.
-
Your 2 new position MUST
be sponsored by your original position. We do NOT
allow members to re-enter the matrix under a different
sponsor. Failure to follow this policy can get you removed
permanently from The 5K Club.
-
VERY IMPORTANT: Do not
purchase a Tri-pack unless you are someone who can personally
recruit at least 4 people. Purchasing a tri-pack does not
mean that you are going to earn extra money - unless you are a
recruiter.
-
For a Tri-pack, you must wait 10 minutes between signups. In other words, if you
joined at 11AM, you must wait until 11:10 before entering your second
position.
Q: Can I use one e-mail account for all my
positions?
A: Yes.
Q: Do I have to pay for my 5K Club website?
A: No. The moment you enroll in The 5K Club, you will
receive a website just like this one at no extra cost to you.
Q: When I sponsor a new member, would I and the new member get
email notifications?
A: Yes. You and your new member will receive e-mails
notifications.
Q: Is The 5K Club an International Business?
A: Yes, we are a world-wide business. But unfortunately, we
cannot receive payments from the countries listed below.
Restricted Countries:
AlertPay cannot provide services to the following countries:
|
Afghanistan
Chad
Equat Guinea
Lebanon
Syria
Iraq
Burma
Cuba |
Belarus
Cote d'Ivoire
Haiti
Liberia
Zimbabwe
East Timor
Georgia
N. Korea |
Cameroon
Dem. Rep. of the Congo
Iran
Rwanda
Central African Republic
Sudan |
Q: What's the monthly Membership Cost?
A: The 5K Club membership is only $13.00 per month per
position. A Tri-Pack (3 positions will cost you $39.00 per month.
Q: What do I get for my $13.00 monthly payment?
A: You will have access to the
EZMoney
Marketing System.
The
EZMoney Marketing
System is currently being sold online for $297.00-- and we have
sold hundreds at that price!
But now, because we are providing
this
sensational marketing system
as the product for The 5K Club,
you can start using it as soon as
you join. Instead of giving you 1 or 2 videos per month during
your first 20 months in The 5K Club to cover your monthly
purchase, we are going to give you access to the entire package
as soon as you join!
That's correct! as soon as you make your
first $13.00 monthly purchase, you will have access to the
entire system! You will not have to wait 20 months to learn the
entire course; We are giving you access to the entire EZM system
with your initial payment because this is something that you can
implement to build your 5K Club business -- which will make big
money for you and for us as well!
Q: Do you accept credit and debit cards?
A: Yes. We accept Visa and Master / Card and Amex via AlertPay.
Q: Is your office open 24 hours a day, 7 days per week?
A: No, we're just like you! We like to have a life -
meaning that we (try to) take the weekends off!
Our office hours are 10AM to 4PM
Eastern Standard Time (Monday - Friday).
We will answer all requests during office hours except on weekends
and holidays.
Your website is open for business 24 hours a day - 7 days a week!
Q: Is The 5K Club the right business for me?
A: This is a serious business for serious people ... If you
need to become rich in the next 7 days ... If you can't afford to
give your business time to develop ... then this business may not
be for you.
Q: Is The 5K Club a legal business?
A: Yes it is. This has nothing to do with illegal gifting
activities. This has nothing to do with members exchanging money
with no products involved. When you join us, you will be receiving
products that are well worth your monthly purchases.
Q: Do I have to pay taxes on my earnings?
A: We do not send 1099Misc. It's up to you to declare your
earnings to the proper government agency. A good citizen should
always pay his/her taxes.
Q: How much can I earn with The 5K Club?
A: With The 5K Club, your income potential is unlimited.
It's up to you and your organization how much money you can make.
Q: How and when are commissions paid?
A:
Commissions
are paid monthly via AlertPay until further notice.
-
Matrix
commissions earned during the current month will be paid on the
10th of the following month. Example: commissions earned during
the month of May will be paid on June 10th.
-
Commissions
under $10.00 will be rolled over to the next month.
-
Monthly
Accounting Fee of $2.00 deducted from commissions.
-
If you do not have
an AlertPay Account, please click on the link
below to open one.

Q: How can I be sure that I will receive commissions I've earned?
Is the company stable?
A: Frank Soto is the founder of two of network marketing's
most successful companies -- companies that have been in business
for over 4 years and always have delivered products and commission
checks on time.
The 5K Club is totally debt-free and one of the reasons why we are
exploding around the globe is because we have a very good
reputation among network marketing professionals. They are
joining us and enrolling their key leaders immediately.
Q.
Is this a company-wide matrix?
A: No, it's not.
Company-wide matrix plans are designed for the companies to keep all
the money. In a company-wide pay matrix, all distributors are placed
left to right one level at a time. Thus, when you sponsor someone in
a company-wide plan, they may end up being placed next to you --
instead of under you.
With The 5K Club
every member gets their own 2x10 forced matrix when they join. Your
matrix can be filled with help from your upline, your own effort and
the effort of your personally sponsored members. Unlike
company-wide matrices, with The 5K Club, all your personally
sponsored members will be placed directly under you.
Q. Why do you use a 2 wide pay structure when other companies
use 4 wide, 5 wide, etc.?
A. Most professional marketers know that the average person
will recruit 2 people or less. A 2 wide pay structure requires
less people to fill it. A wider pay structure may provide a
higher payout, but it will take a long time to fill. Some
companies have pay structures that are wider than ours. The
payouts may look good on paper, but it just a convenient way for
these companies to keep your money. The reason we designed our pay
plan with a 2x10 pay structure is because we want you to build
your business faster, we want to pay you faster .... and we do not
want to keep your money!
Q: Is The 5K Club Staff going to help me build my business?
A: Federal laws do not allow us to guarantee earnings or
any minimum time to receive commissions. All companies that have
promised that they would build the business for the members, have
been closed down by the law in less than a year. We will not make
false promises to you because our goal is to be around for the
long term.
Q. Am I required to personally sponsor people to receive
commissions?
A. No. There are not sponsorship
requirement to be paid on all 10 levels of your personal matrix.
However, PLEASE NOTE that this does not imply or
guarantee that you will receive any commissions or that
your matrix will be filled for you by the company or your sponsor.
if your matrix is filled with helps from your sponsor and any
person they place under you, we would pay you the commissions
earned even if you did not personally sponsored anyone yourself;
but don't wait for this to happen because it does not happen
often. We suggest that you sponsor at least 2 people and help them
do the same. This program has already proven to be unbelievably
easy to promote.
Q: Are you guaranteeing Spillover?
A: No. We are not guaranteeing spillover. The pay
plan promotes spillover, but it depends on the recruiting skill
level of your sponsor and your position in your sponsor's matrix.
If you have a strong sponsor and you are the on the first level of
his/her matrix, you may get some members placed under you; but
it's more than likely that you will not get any spillover. Your
best bet to succeed in this business is by sponsoring a few people
yourself.
Q. My upline promised me that they will be bringing hundreds of
people into The 5K Club and will be placing some of them under me if
I join. Can this really happen?
A. You should NOT join The 5K
Club based on promises made by your sponsor
(please read the question/answer above). If you join The 5K
Club based on promises of spillover or income
projections made by any member or group and those promises and
projections are not supported by the The 5K Club
Website, The 5K Club shall not be held
responsible for these claims.
Any complaints regarding promises or income
projections should be addressed to the person or group who made
them.
Q: Would you be adding more products in the future?
A: Yes. We will be adding other products as they are
developed.
Q: Once I become a member of The 5K Club will I have a website just
like this one?
A: Yes, your website will be created instantly after you
successfully complete the signup process. The URL will be e-mailed
to you and you should also be able to find it in your Members
Area. You can start sending your prospects and associates to your
website immediately.
Q: What's Spamming?
A: Spamming is considered to be any email sent to someone
without their prior consent, or sent in the absence of a previous
personal or business relationship, which advertises goods or
services including random mass emails, advertising via chat rooms
and servers, or through instant messaging systems like Yahoo
messenger, ICQ, or MSN.
We do not tolerate Spam, and it is strictly prohibited! Spamming
is immoral, illegal and annoying for those who receive it. We take
Spam very seriously and will have no option but to take full
action on members who participate in Spamming activities.
Q: What should I do next?
A: That's the best question we had all day! You should join
The 5K Club Right Now! This thing is growing rapidly!! Don't
hesitate because it can cost you commissions!
Within a few
minutes, you can be learning from this breakthrough information ...
and using it to master online marketing, a skill that will provide
all the money you will ever need for the rest of your life!